Shame of the week: Passenger loses luggage in 2NK Sacco matatu

Nothing is stressful like losing your precious luggage in a mathree. Phillip Kuria is one such victim. He claims that on April 29, he lost his luggage because of negligence on the part of 2NK Sacco’s.

He told Ma3 Culture that he was traveling from Nakuru to Nairobi and had boarded the mathree (KCC 309A), but upon alighting, realised his luggage was missing.

“Some men who were dressed in green reflector jackets had directed me to board the vehicle. They took my luggage and placed it in the boot, but I was shocked to find my luggage missing on alighting at Kangemi,” he explained.

We contacted 2NK’s supervisor, Mr Mwiti about the incident, but he said the company is not responsible for lost luggage.

“We are aware of that case, but our rules and regulations are written on the receipts and passengers must take care of their luggage,” he told Ma3 Culture.